*Delivery & Returns

If delivery will take longer than 5 days you will be contacted to see if you wish to proceed.

 

Postage Zone

*Free UK mainland delivery (on orders £60 + VAT ) : - Zone 1

Parcels dispatched for delivery to postcodes in Zone 2 or 3 are subject to a surcharge as
outlined below.

PLEASE NOTE - AB postcodes will be refunded any postage charge over £60 =VAT and £1.55 +VAT for sales under £60 +VAT - our new system coming soon will work it out automatically.

*Zone 1

The Isle of White also incurs a postage charge

Zone 2

The Highlands, Islands and Northern Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78,
PH17- 26, PH30-44, PH49-50, ZE.

Zone 3

Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25.

On check out, our postage software will determine whether you are in zone  2 & 3 which is classed as the non-mainland UK.

  • £6.50 - All Orders (excluding VAT)

* NOTE: All delivery prices are shown EXCLUDING VAT 

* NOTE: Some oversized items cannot be sent with our courier to zone 2 & 3, you will be refunded and contacted.

Standard Mainland UK Delivery:

  • FREE on orders over £60 (excluding VAT)
  • £4.75 - Orders up to £59.99 (excluding VAT)


- Orders received on a working day (Mon-Fri) are delivered within 1-5 working days.
(Providing items are in stock, stock availability shown on the website may not be a true reflection of real-time stock levels)

EUROPE

Please note - We do not ship machinery outside of the UK.

We can quote you a shipping fee if the postage is too high when going through the checkout.

Please email sales.skylandequipment@gmail.com with your postcode and items that you would like to purchase.

  • £49.95 - Orders over £60 (excluding VAT)  better rates coming soon.
  • £20.00 - Orders up to £59.99 (excluding VAT)

 International Shipping 

Please note, we do not ship internationally
 

Placing orders, please Note:

  • If the Monday is a Bank Holiday then the order will be processed on Tuesday.
  • Any orders placed on Saturday or Sunday are processed on the following Monday.
  • We use a number of different courier services and Royal Mail.
  • We can track orders (except small orders through Royal Mail).
  • If you supply the incorrect delivery address there will be a charge of £7.00 +VAT for administration if we have to rectify the issue with the courier.

Large Parcels

Large parcels including pole saws or anything over 1.5m in length cannot be sent to zones 2 & 3. Orders will be refunded.

Returns Policy

In the event that you are not entirely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt*

*NOTE - Please be advised if you order using our internet service and qualify for free delivery or if over 14 days from delivery, returns due to customer error will incur an administration fee of £7.00 +VAT

Please note: The item is your responsibility until it reaches us. For your own piece of mind, we recommend that you send the parcel using a delivery service that ensures you for the value of the goods.

If we receive a returned garment outside of the 14 day exchange period we reserve the right to return the item to you without it being refunded.
The cost of returning the item to us is your responsibility.
If you have ordered a certain item and we sent out the exact item with no fault to it and you decide not to keep it there will be a minimum £7.00 + VAT fee or 10% handling fee after 14 days of purchase.

  • Any other enquiries with regards to returns Contact us

We will only refund back on to the card from which the original payment was made.

*When trying on items such as clothing, harnesses and PPE, please ensure that you are not soiled which may leave marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed or the item is soiled or damaged by the user in any way. Any labels and tags must also be intact and the item returned in its original undamaged packaging.

WARRANTY WORK

All warranty work on machines please note the buyer must pay for the shipping of the item both ways. The charge to have it returned to UK Mainland is £10, to Non-Mainland £20.

Returns should be sent to -

Skyland Equipment Ltd
Unit 17 Wheathill Industrial Estate
Holt Lane
Netherley
Liverpool
L27 0YA